Effective Date: 1st April 2026
Newby India Private Limited (“Newby”, “we”, “us” or “our”) uses cookies and similar technologies on www.newbyteas.in (the “Website”) to help operate the Website, remember certain preferences, understand how visitors use the Website and improve the overall browsing experience.
This Cookie Policy (“Policy” or “Cookie Policy”) explains what are cookies, how we use them, and the choices available to you in relation to their use.
This Policy should be read together with our Privacy Policy and Terms and Conditions available on the Website.
WHAT ARE COOKIES?
Cookies are small text files or similar pieces of data that are placed or stored on your device through your web browser when you visit a website. Cookies allow a website to recognise your browser and, in certain circumstances, remember information about your visit. They help websites remember your preferences, maintain functionality, and understand how visitors interact with the website.
Cookies used by us do not, by themselves, give us access to your computer or to information stored on your device beyond the information that is made available to us through the cookie or your use of the Website.
HOW WE USE COOKIES
Newby uses cookies for a number of purposes connected with the operation and improvement of the Website. Cookies may be used to help us:
- remember products or items selected by you while browsing or shopping on the Website;
- understand how visitors navigate and use the Website;
- identify which pages and features are useful to visitors;
- analyse Website traffic and usage patterns;
- monitor and improve the performance and functionality of the Website;
- identify areas where the Website or user experience can be improved; and
- provide a more convenient and consistent browsing experience.
The information obtained through cookies may help us understand how the Website is being used and enable us to improve its content, functionality and performance.
TYPES OF COOKIES
Depending on their purpose, cookies used on the Website may include cookies that are necessary for the Website to function, cookies that remember preferences and functionality, and cookies used for analytics and website performance.
Essential Cookies
Certain cookies may be necessary for the basic operation of the Website. These cookies may support functions such as navigating the Website, maintaining shopping-related functionality and enabling features requested by you. Disabling certain essential cookies may affect the ability of the Website to operate properly.
Preference and Functionality Cookies
These cookies may allow the Website to remember information or preferences provided by you, such as certain settings or selections. They help make subsequent visits more convenient and may improve the functionality and usability of the Website.
Analytics and Performance Cookies
We may use cookies to collect information about how visitors interact with the Website, including information about pages visited, traffic patterns and Website usage. This information helps us understand which areas of the Website are useful and identify opportunities to improve Website performance and the overall user experience.
THIRD-PARTY COOKIES
In addition to cookies that may be placed by Newby, we may use carefully selected third-party services that place or use cookies or similar technologies when you visit the Website.
Third-party cookies may assist us with functions such as Website analytics, performance monitoring and understanding Website usage.
Where third-party cookies are used, the relevant third party may process information collected through those cookies in accordance with its own privacy policy and applicable terms.
Newby expects third-party service providers engaged for Website analytics and similar purposes to use the information obtained through such technologies for legitimate purposes connected with providing their services and, where applicable, improving Website performance and functionality, and advertisement services. These providers may place cookies on your device when you visit the Website.
MANAGING YOUR COOKIE PREFERENCES
When you first visit the Website, you may be presented with a cookie consent banner that allows you to accept or decline the non-essential cookies. Your preferences will be recorded, and you may change them anytime through your browser settings. Most commonly used web browsers allow you to control, restrict or delete cookies through their settings.
You may generally choose to:
- view cookies stored on your device;
- delete existing cookies;
- block certain cookies;
- block cookies from specific websites; or
- configure your browser to notify you before cookies are placed.
The process for managing cookies varies between browsers. You should refer to the help or support section of your particular browser for instructions on managing or deleting cookies.
You may also find general information regarding cookies and their management through “All About Cookies”.
EFFECT OF DISABLING COOKIES
You may choose to disable or delete cookies through your browser settings. However, disabling certain cookies may affect your experience of the Website and may prevent some features from functioning properly. For example, disabling cookies may affect the Website's ability to remember certain preferences or maintain shopping-related functionality, and some pages or features may not display or operate as intended.
COOKIES AND PERSONAL INFORMATION
Some information collected through cookies or similar technologies may constitute or be capable of being associated with personal information.
Where information collected through cookies constitutes personal information, Newby will process such information in accordance with its Privacy Policy and applicable law.
Our Privacy Policy provides further information regarding the manner in which Newby collects, uses, stores and protects personal information.
CHANGES TO THIS COOKIE POLICY
Newby may update this Cookie Policy from time to time to reflect changes in the cookies or similar technologies used on the Website, changes to Website functionality or changes in applicable legal or regulatory requirements. The updated version of this Cookie Policy will be made available on the Website and will indicate the applicable effective date.
We encourage you to review this Cookie Policy periodically to remain informed about our use of cookies.
CONTACT US
If you have any questions, comments or concerns regarding this Cookie Policy or the use of cookies on the Website, please contact us at:
Newby India Private Limited
CIN: U55209DL2007PTC167789
Address: 104 & 110, 1st Floor, Mercantile House,
15, KG Marg,
New Delhi – 110001, India
Email: sales-support@newbyindia.com
GREIVANCE OFFICER
Name: Richa Mehrotra
Designation: Senior Manager E-commerce
Email: richa.mehrotra@newbyindia.com
Phone: 9220624446
The Grievance Officer will acknowledge complaints within 48 hours of receipt and resolve them within 30 days wherever possible. If the grievance is not resolved to your satisfaction, you may escalate the matter in accordance with the Consumer Protection Act, 2019.